Your Airbnb, VRBO, Booking.com Management service
Serving London and East Kent since 2014
Your Second Nest
Second Nest is a short-term rental property management service that has been supporting property owners, multi-unit landlords and guests since 2014. We manage a hand-selected, boutique portfolio of properties in the UK and Spain for the short-term travel market.
We currently handle approximately 20,000 guest stays per year and work with client property owners who are based in the UK, Singapore, Hong Kong, France, Portugal and Spain. Some of our clients have been working with us since we began.
Our owner-directors are from London and Kent and have more than 30 years experience in luxury brand customer service, high-end travel experiences, hospitality management, property purchasing, project management and property renovations.
“Working with Second Nest means we do not have to worry about our properties in the UK and Spain. The team has proved themselves as very knowledgeable and well-connected buying agents"
HONG KONG CLIENT - THREE PROPERTIES MANAGED
MEMBER SINCE 2017
How it works with Second Nest
We can usually have your property live on our systems within 5 business days after you join. There are five simple steps to joining Second Nest
The Service We Provide
We cover all aspects of property management for the short-stay market so that you don’t have to. Our full service includes photography, staging, setup, calendar management, guest communications, housekeeping, laundry and property maintenance.
We market and list your property on more than 50 travel websites and booking portals including Expedia, Booking.com, Airbnb, Tripadvisor and Homeaway. We also list on our own direct booking site to reduce fees for you. This ensures maximum visibility and potential for bookings and rental income.
We focus on providing the best guest experience possible and provide extras such as welcome packs, daily housekeeping and other requested services. Our guest support is available 24/7. This leads to positive reviews and great stays for your guests.
What our customers are saying
Home Owner Benefits
We use an online channel manager and dynamic pricing system that fully integrates across multiple platforms and monitors occupancy, rates and offers. We provide you with owner access to the system so that you can view the calendar, monitor availability and see your income in real-time.
We are a small team managed by our owner-directors. We provide a personal bespoke service to each of our owner clients who choose to work with us. We are not a faceless organisation with hundreds of staff, overheads, shareholders and large marketing budgets.
You can choose how involved you are day to day but the majority of our owner clients are completely hands-off and simply receive their statement, report and payment from us each month. This means you can relax knowing that your property is in good hands and there is nothing for you to do.