Your Airbnb, VRBO, Booking.com
Management service

Serving London and East Kent since 2014

Second Nest Property Management

Your Second Nest

Second Nest is a short-term rental property management service that has been supporting property owners, multi-unit landlords and guests since 2014. We manage a hand-selected, boutique portfolio of properties in the UK and Spain for the short-term travel market.

We currently handle approximately 20,000 guest stays per year and work with client property owners who are based in the UK, Singapore, Hong Kong, France, Portugal and Spain. Some of our clients have been working with us since we began.

Our owner-directors are from London and Kent and have more than 30 years experience in luxury brand customer service, high-end travel experiences, hospitality management, property purchasing, project management and property renovations.

“Working with Second Nest means we do not have to worry about our properties in the UK and Spain. The team has proved themselves as very knowledgeable and well-connected buying agents"

HONG KONG CLIENT - THREE PROPERTIES MANAGED
MEMBER SINCE 2017

How it works with Second Nest

We can usually have your property live on our systems within 5 business days after you join. There are five simple steps to joining Second Nest

1. Quote

We visit your property to prepare a detailed service proposal and rental estimate and issue a draft contract for you

2. Setup

We setup your property for you, before we arrange our professional photography and a written description ready for listing

3. Market

We list your property on 50+ travel and booking websites. You are given access to your property’s calendar in our system

4. Manage

We manage guest stays at your property. Our 24/7 guest support, and housekeeping and maintenance teams take care of everything

5. Relax

We pay you monthly and produce owner statements. All owners have a relationship with one of the Second Nest Directors
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Second Nest Property Management

The Service We Provide

Full Management

We cover all aspects of property management for the short-stay market so that you don’t have to. Our full service includes photography, staging, setup, calendar management, guest communications, housekeeping, laundry and property maintenance.

Short Term Letting Management
Short Term Property Rental

Maximium Visibility

We market and list your property on more than 50 travel websites and booking portals including Expedia, Booking.com, Airbnb, Tripadvisor and Homeaway. We also list on our own direct booking site to reduce fees for you. This ensures maximum visibility and potential for bookings and rental income.

Guest Experience.

We focus on providing the best guest experience possible and provide extras such as welcome packs, daily housekeeping and other requested services. Our guest support is available 24/7. This leads to positive reviews and great stays for your guests.

Air BnB Rental Management

What our customers are saying

Home Owner Benefits

Increased Revenue.

We use an online channel manager and dynamic pricing system that fully integrates across multiple platforms and monitors occupancy, rates and offers. We provide you with owner access to the system so that you can view the calendar, monitor availability and see your income in real-time.

Short Term Lettings Management

Bespoke Service.

We are a small team managed by our owner-directors. We provide a personal bespoke service to each of our owner clients who choose to work with us. We are not a faceless organisation with hundreds of staff, overheads, shareholders and large marketing budgets.

More Time.

You can choose how involved you are day to day but the majority of our owner clients are completely hands-off and simply receive their statement, report and payment from us each month. This means you can relax knowing that your property is in good hands and there is nothing for you to do.

Air BnB Letting Management

Joining is simple

It is very simple to join Second Nest and we can usually list your property within one week of you contacting us. If you are a property owner or multi-unit landlord and would like a quotation and proposal for our services, please contact us. We often manage the transition from other managing agent contracts into Second Nest. We will review your previous management contract and aim to match your current terms.